Devices

The Devices page displays a list of devices in the network along with the devices' current operational status.

To view the Devices page, follow these steps:

  1. Tap the Devices () tile on the Instant On mobile app home page.
  2. The Devices page lists the gateways, APs and switches added in the network and their operational status. Tap on a gateway, AP, or switch to view the details of the device.

    If a stack is present in the device inventory, the actual number of online devices / total number of devices in the stack is displayed beside the stack name. For example, the State column would show Active (2/2).

Adding a Device

Instant On allows you to add up to 125 devices to a site. To add a device to the inventory list, follow these steps:

  1. Click the Devices () tile on the Instant On mobile app home page.
  2. Tap add () at the bottom right corner of the page. The Extend Network page is displayed.
  3. Place your Instant On device in its destination area and make sure it is powered on and connected to the Internet. (Optional) To include devices which are connected over-the-air, select the Include outdoor over-the-air devices checkbox.
  4. Tap Search for my devices. It usually takes around 4-5 minutes for the Instant On devices to be detected. Alternatively, you can choose to extend your network by clicking on How to extend my network. For more information, see Extending your Network.
  5. Review the device(s) discovered and add them to your site.

    Any unsupported device found during device discovery cannot be added to the inventory. An error message stating This device model is not supported will be displayed.

  6. If you still cannot find your device, tap the I don't see my device button to view the troubleshooting options.

Adding a Device to an Empty Site

If the Instant On site does not have any devices or has only offline devices in the inventory, you will be required to manually select an option to add a new device.

  1. Tap the Devices () tile on the Instant On mobile app home page.
  2. Tap add () at the bottom right corner of the page. The Extend Network page is displayed.
  3. Place your Instant On device in its destination area and make sure it is powered on and connected to the Internet. Tap Continue.
  4. Enter the Serial Number of the device which you choose to add to the inventory, or select one of the following options:
    • Search for devices—Initiates the LLDP automatic search. It usually takes around 4-5 minutes for the Instant On devices to be detected.
    • Scan barcode or QR code—Use the barcode or QR code scan method to add your devices. For more information, see Discovering Available Devices.
    • Automatic (Bluetooth devices only)—Initiates the BLE search to add Instant On devices that have the bluetooth function.

Types of Devices

Instant On supports four types of devices: