Gateway Details

The gateway details page displays the configuration details of an Instant On secure gateway deployed at the site and allows the administrator to modify some basic settings related to the device.

Viewing Gateway Details

To view the Gateway Details page, follow these steps:

  1. Tap the Devices() tile on the Instant On home page.
  2. Tap any of the gateways listed in the Devices list. The Gateway Details page is displayed with details.

    View the gateway details such as the gateway name, IP address, MAC address, Serial number, SKU.

    To reset the device name to its default name, select the device name text field, tap the reset icon and then tap Update to save the change. The reset icon is displayed only when the device is assigned a custom device name.

Connectivity

The Instant On gateway is connected as a primary device connected to the internet or ISP-provided modem, using an Ethernet cable. The Connectivity section lists the gateway IP address of the uplink and the Internet IP forwarded by the ISP provided modem to the gateway. The Instant On gateway acts as a DHCP service on the local network and provides IP addresses to requesting devices.

The connectivity section contains the following information:

  • Uplink— Displays the name of the WAN Network the gateway is connected. Tap on the link to view the uplink Network Details screen. For more information, see WAN .
  • Internet IP—IP Address of the Instant On gateway.
  • IP Assignment—By default, the IP Address Assignment for the Instant On gateway is set to automatic. The Instant On gateway will inherit the IP address assigned by the DHCP in the network.

    To configure the network settings on an Instant On gateway complete the following steps:

    1. Under the Connectivity section of the Gateway Details page, tap IP assignment.
    2. Configure the Base IP address—The Base IP address is used to configure the LAN IP address for the gateway interface.
    3. Configure the Subnet mask—Tap the drop-down arrow () and select the IP address range for the network.
    4. Under Automatic IP address assignment, configure the following parameters:
      • Start IP address
      • End IP address
    5. Under the DNS resolution, configure the following parameters:
      • Domain suffix—Part of a domain name that comes after the main domain.
      • Automatic (default) — The IP address for the gateway is assigned by the DHCP server.
      • Static—Assign a static IP address for the gateway. To configure a static IP address enter the IP address of the primary and secondary DNS server.
    6. Tap Reserve an IP address under the IP address reservations for Management Network, to view the Reserve an IP Address screen.
    7. In the Reserve an IP Address screen select the device for which you want to reserve the DHCP IP addresses for clients and devices.

      If you choose to modify the reserved IP address of the client or device, tap the edit icon next to the device or client name and enter the new IP address. The changes are auto saved when you tap the back arrow () icon.

    8. Tap the back arrow () icon. The changes are auto saved.

    To configure a static IP address , under IP Assignment > DNS resolution, select Static and type the Primary DNS server and Secondary DNS Server details.

Power over Ethernet

Displays information about the Total Budget and Ports Consumption.

Ports

The Ports section in the Gateway Details page visually represents the physical ports for the gateway and provides additional statistics and configuration specific to a port. The Instant On mobile app provides a segmented view of the following options, selecting each of which will change the view of the ports accordingly.

The Ports section of the Gateway Details page provides the following options:

Status

The Status tab view under Ports is selected by default when you arrive on the Gateway Details page. The ports are visually represented on the page in the same manner as the actual physical ports on the device. Each port is numbered according to the port number on the gateway and displays its current status. Port 5 for SG2505P gateway and Port 4 for SG1004 gateway is always selected by default and acts as the default uplink port for the gateway. Tap on any of the gateway ports to view the following details:

  • Port number—The physical port number of the gateway.
  • Port name—The port name is displayed when a custom name is provided.
  • Port status—The speed of the trunk is displayed if the port is the member of a trunk.
  • Upstream and Downstream throughput—The upstream and downstream throughput of the trunk is displayed when the port is the member of a trunk.
  • Connected to—Displays the name of the device the port is connected. Tap on clicking the device name and the selected devices detail screen is displayed.
  • Port details—A hyperlink that redirects you to the Port Details screen of the selected port, where you can access configuration options.

Networks

In the Networks tab, choose the network from the Selected network drop-down list. It displays the network details for the selected port.

Port Details

After creating your network, you have the option to map the network to a VLAN port, which either allows traffic from all networks or only for a specific network. Each port in the Instant On gateway can be assigned a separate VLAN ID and configured to manage the network traffic.

You must connect the primary WAN port (Port 4 – SG1004 or Port 5 – SG2505P) of the Instant On gateway to the ISP modem or a device that provides the Internet connection.

The primary WAN ports supports up to 2.5 Gbps. Both gateways are provisioned to allow one LAN port to be converted into a secondary WAN port. For more information on secondary WAN, see WAN .

Secondary WAN Port Details:

  • SG1004 Gateway:
    • Port 3 can be converted into a secondary WAN port.
    • Port 3 supports speeds of up to 1.2 Gbps.
  • SG2505P Gateway:
    • Either Port 3 or Port 4 can be converted into a secondary WAN port.
    • Only one port can be used as a secondary WAN port at a time.
    • Port 4 supports up to 2.5 Gbps.
    • Port 3 supports up to 1.2 Gbps.

Select a port in the Gateway Details page and tab on Port Details to view the Port Details screen.

The Port Details page consists of the following settings:

  • Name of the port in read and write mode.
  • The Enable port toggle switch allows you to enable the port status. This field is set to enabled by default. Clients and devices are allowed to draw power and connect to the port when it is set to enabled.
  • Port profile—Allows the administrator to assign a port profile.
    • Use port profile—Enable the Use port profile to view the Port profile drop-down list.
    • Port profile—To assign a port profile to the select port, select a port profile from the drop-down list and tab Ok. After assigning a port profile, tab on View port profile to view and update the port profile configuration.
  • Port Options > Power Management 
    • No Power over Ethernet—No power is allocated to the port.
    • Usage (default) — The power allocated to the port is based on usage and is unrestricted.
    • Class — The power allocated to the port is based on the PoE standard of the device. The power class of devices are categorized as follows:

      Class

      Maximum Power from PSE

      Class 0

      15.4 Watts

      Class 1

      4 Watts

      Class 2

      7 Watts

      Class 3

      15.4 Watts

      Class 4

      30 Watts

    • Port priority — Assigns a priority level to the ports. When there is a budget constraint for delivering PoE power at the gateway, power is delivered to the connected devices based on the port priority. The power is delivered in the following order: Critical > High > Low. Under Port priority, assign any one of the following priority level to the port:
      • Low (default) — Configures the port as a low priority port.
      • High — Configures the port as a high priority port.
      • Critical — Configures the port as a critical priority port.
      • When two ports belonging to the same priority are demanding power, the port with the least port number is given priority. Example: When port 2 and 3 are assigned Critical class and the gateway has a power budget constraint, device on port 2 will receive full power and the remaining power budget will be allocated to the device on port 3.
      • PoE priority cannot be configured for Instant On devices. By default, Instant On devices are configured with Usage mode and Critical for Port Priority.
    • Power Mode—Determines how the switch delivers Power over Ethernet (PoE) to connected devices during a reboot. Select one of the following options:
      • Always On (default)—PoE remains active on eligible ports throughout a reboot. Power is maintained from the moment the hardware restarts until the switch is fully operational and the ports complete initialization, unless input power is lost.
      • Quick—The hardware restores PoE to eligible ports as soon as it restarts, with no software dependency, so power is delivered as quickly as possible—before the switch has fully started.
      • Normal—The standard power behavior, in which power is applied to the ports only after the configuration is restored.

      Power Mode is supported only on the Instant On 1840 and 1940 Switch Series, and is not displayed on other devices.

    • Schedule — Toggle this switch beside Use site power schedule to either enable () or disable () power schedule on the port. If enabled, the PoE supply to the port will be determined by the power schedule defined. To change the power schedule, tap on View power schedule. For more information on configuring Power Schedule, see Power Management.

  • Included Networks
    • Untagged—This is the default setting. The port will receive and send traffic from the default network without using a VLAN tag. To custom map the port to an untagged VLAN, tap the Untagged network drop-down list and select a network from the list. Only one untagged network can be assigned to a port at a given time.
    • Tagged networks assignment—The port receives and sends traffic from the default network using the management VLAN tag. Select one of the options:
      • All Wired Networks—Select this option to include all tagged networks. When this option is selected, then the list of tagged networks is not displayed.
      • Selected Wired Networks—Select this option to manually select the tagged VLAN networks. When this option is selected, the Tagged Networks list is displayed. To custom map the port profile to a tagged VLAN, select the check boxes against the networks listed under Tagged Networks. A maximum of 22 tagged networks can be mapped to a port at a time. All Networks option is available only when the site has more than one LAN network. Select All Networks checkbox marks all eligible LAN networks as tagged. Clear All Networks checkbox removes the tagged status from all eligible LAN networks.

Clients and Devices

The Clients and devices connected on this port link displays the list of clients and infrastructure devices connected to the port. By default, the clients and devices for All Networks applicable to the port are displayed. To filter the clients and devices connected to a specific network, tap the drop-down arrow () and select one of the networks.

Clients and infrastructure devices directly connected to the port are displayed as a link to the client details page. For indirectly connected clients, only their MAC address is displayed.

The following section describes the different behaviors of the gateway ports.

Figure 1  Gateway Ports

SG2505P Gateway

SG1004 Gateway

Color of the Ports

The color of the port is based on the number of error packets seen on the port over the total number of packets that pass on the port

The color of the port will be:

  • Green, if the error rate is less than 0.1% and the port is in full-duplex mode
  • Yellow, if the error rate is greater than 0.1% and the port is in full-duplex mode
  • Green, if the error rate is less than 2% and the port is in half-duplex mode
  • Yellow, if the error rate is greater than 2% and the port is in half-duplex mode

Device Lights

The Device Lights section allows you to turn on or off the AP status and radio lights. The device lights are turned on by default to provide a clear visual indicator of the device’s status at a glance.

Follow these steps to modify the status of the access point lights:

  1. Tap the Devices tile on the Aruba Instant On home page.
  2. Select the gateway from the devices inventory.
  3. In the Gateway Details screen, scroll down to the Device Lights section and choose one of the following options:
    • Normal mode (default)— Use this option to turn on the status lights. This option is selected by default.
    • Quiet light mode—Use this option to turn off the status lights. When this option is selected, the device lights are turned off during normal operation.

Network tools

The Test Connectivity option is used to test the reachability of an Instant On device. To perform a network test, you need to enter a Network Destination to be reached.

To run a network test on an Instant On gateway, follow these steps:

  1. Tap the Devices() tile on the Instant On home page.
  2. Tap on the gateway listed in the Devices inventory. The Gateway Details screen is displayed with details.
  3. Tap on the Network tools accordion on the Gateway Details screen to view the tools available.
  4. Tap on Test connectivity from the drop-down menu. Displays the Connectivity screen.
  5. Under Source, select an Instant On device from the drop-down list.

    Only active devices of a site can be selected in this field. It could be a Switch or an AP.

  6. Under Destination, enter the hostname or IP address of the device to which the source device should connect.
  7. Tap Start connection test.

The table below shows the possible test results from the network tests:

Table 1: Possible Test Results

Connectivity Rating

Roundtrip Time

Test Results Format

Good

All network tests passed with a latency of less than 150 milliseconds.

 

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Hostname resolved to <IP address>

Line 4: Fast connectivity to destination.

Line 5: Roundtrip Time: Minimum, Maximum, Average <time in milliseconds>

Line 6: Connection Path Analysis <logs>

Fair

Some network tests passed with a latency between 150 and 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Slow connectivity to <host / IP address>

Line 4: <hostname / IP address>

Line 5: Connection Path Analysis <logs>

Poor

Ping network passed with a latency greater than 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: Reachability > Unable to reach IP address

Line 3: Connection Path Analysis <logs>

Advanced Menu

The advanced menu () in the Gateway Details screen provides the following configuration options:

Locate

The Locate option helps you to locate your device when there are many devices in the site. The locator light will be active for 30 minutes after you turn on the toggle switch. The light is turned off by default.

To locate your Instant On gateway, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Gateway Details screen.
  2. Tap Locate.
  3. Slide the Activate lights toggle switch to the right (). The locator light is activated on the gateway.

Restart Device

To restart the device:

  1. Tap the advanced menu () icon in the title bar of the Gateway Details screen.
  2. Select Restart from the drop-down menu. The appropriate assistant page is displayed.
  3. Click Restart.

Replace Device

Instant On allows you to replace a gateway from the inventory in the unlikely event of a failure. A new gateway can be used to replace the failed device. During this operation, the current configuration of the failed device is also transferred to the replaced device.

  • This option is visible only when the Instant On gateway is offline.
  • When a higher-model gateway is replaced with a lower-model gateway, certain configurations may not be carried over to the newly replaced gateway.
  • It is recommended to replace the failed gateway with a working gateway of the exact same model to ensure all device configurations are successfully transferred to the replaced gateway.
  1. In the devices inventory, tap the failed Instant On gateway. The Gateway Details screen is displayed.
  2. Tap the advanced menu () icon in the title bar of the Gateway Details screen.
  3. Tap Replace device.
  4. In the Replace Device screen, tap Search when the device lights are alternating between green and amber.
  5. Enter the Serial Number of the device which you choose to add to the inventory, or select one of the following options:
    • Search for devices—Initiates the LLDP automatic search. It usually takes around 4-5 minutes for the Instant On devices to be detected.
    • Scan barcode or QR code—Use the barcode or QR code scan method to add your devices. For more information, see Discovering Available Devices.
  6. Tap the Instant On gateway to replace with the failed switch in the inventory.
  7. Tap Replace.
  8. Tap Finish.

Remove from inventory

To remove the gateway from the inventory, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Gateway Details screen.
  2. Select Remove from the drop-down menu. The appropriate assistant page is displayed.
  3. Click Remove device.