Router Details

The Router Details page provides details of the selected Wi-Fi router, which includes the Router name, IP address, MAC address, serial number, radio, ports, and model type. This page also provides a summary of the wireless radios including the number of clients that are currently connected. Instant On APs can act as a Wi-Fi router, but only AP11D or AP22D device can have wired configuration.

Viewing Router Details

To view the Router Details page, follow these steps:

  1. Tap the Devices() tile on the Instant On home page.
  2. Tap the router listed in the Devices list. The Router Details page is displayed with details. View the Router details such as the Router name, IP address, MAC address, Serial number, SKU, Router type, radio, and the number of the clients connected on each radio channel.

    To reset the device name to its default name, select the device name text field, tap the reset icon and then tap Update to save the change. The reset icon is displayed only when a custom device name is assigned.

Connectivity

The Instant OnAP11D or AP22D device is connected as a primary Wi-Fi router to the ISP provided modem, using an Ethernet cable. The Connectivity section lists the gateway IP address of the uplink and the Internet IP forwarded by the ISP provided modem to the router. The Instant On router acts as a DHCP service on the local network and provides IP addresses to requesting devices.

On a Wireless-Only site, any Instant On AP can be used as the primary Wi-Fi router.

The connectivity section contains the following information:

  • Uplink— Displays the name of the WAN Network the router is connected. Tap on the link to view the uplink Network Details screen. For more information, see WAN .
  • Internet IP—IP Address of the Instant On gateway.
  • IP Assignment—By default, the IP Address Assignment for the Instant On gateway is set to automatic. The Instant On gateway will inherit the IP address assigned by the DHCP in the network.

    To configure the network settings on an Instant On gateway complete the following steps:

    1. Under the Connectivity section of the Gateway Details page, tap IP assignment.
    2. Configure the Base IP address—The Base IP address is used to configure the LAN IP address for the gateway interface.
    3. Configure the Subnet mask—Tap the drop-down arrow () and select the IP address range for the network.
    4. Under Automatic IP address assignment, configure the following parameters:
      • Start IP address
      • End IP address
    5. Under the DNS resolution, configure the following parameters:
      • Domain suffix—Part of a domain name that comes after the main domain.
      • Automatic (default) — The IP address for the gateway is assigned by the DHCP server.
      • Static—Assign a static IP address for the gateway. To configure a static IP address enter the IP address of the primary and secondary DNS server.
    6. Tap Reserve an IP address under the IP address reservations for Management Network, to view the Reserve an IP Address screen.
    7. In the Reserve an IP Address screen select the device for which you want to reserve the DHCP IP addresses for clients and devices.

      If you choose to modify the reserved IP address of the client or device, tap the edit icon next to the device or client name and enter the new IP address. The changes are auto saved when you tap the back arrow () icon.

    8. Tap the back arrow () icon. The changes are auto saved.

    To configure a static IP address , under IP Assignment > DNS resolution, select Static and type the Primary DNS server and Secondary DNS Server details.

802.1X Authentication

Allows you to select the RADIUS profile for the router.

In the RADIUS Profile drop-down list, select either none, or an existing RADIUS profile.

For more information on creating a radius profile, see Creating a RADIUS Profile.

Ports

Every network requires the E0/PT or ENET port of the AP or Router to be connected to the gateway or switch using an Ethernet cable. Each Instant On AP has a single port, except for the AP11D or AP22D devices which have an additional 3 LAN ports—E1, E2, and E3 respectively. These ports can be used to connect additional APs in the network. To view the details of the ports and the uplink status, follow these steps:

  1. Tap any of the AP11D or AP22D routers listed in the Inventory list. The Router Details page is displayed.
  2. Under the Ports section of the Router Details page, view the details of the ports that are connected, the uplink status, and the upload and download throughput rates.

Status

The Status tab view under Ports is selected by default when you arrive on the Router Details page. The ports are visually represented on the page in the same manner as the actual physical ports on the device. The E0/PT or ENET port is always selected by default and acts as the default uplink port for the router. Tap on any of the ports to view the following details:

  • Port number—The physical port number of the router.
  • Port status—The speed of the trunk is displayed if the port is the member of a trunk.
  • Upstream and Downstream throughput—The upstream and downstream throughput of the trunk is displayed when the port is the member of a trunk.

Port Details

Instant On currently supports an AP11D or AP22D device to operate as a router in the network. The Port Details page for Routers consists of the following settings:

  • Name of the port in read and write mode.
  • A toggle switch that allows you to enable or disable the port. This field is set to enable by default.
  • Port profile—Allows the administrator to assign a port profile.
    • Use port profile—Enable the Use port profile to view the Port profile drop-down list.
    • Port profile—To assign a port profile to the select port, select a port profile from the drop-down list and tab Ok. After assigning a port profile, tab on View port profile to view and update the port profile configuration.
  • Authentication—The authentication option is available only when Use Port Profile is disabled. By default, No Authentication is selected. To select Port-based authentication, you must select a RADIUS profile listed under 802.1X Authentication. The RADIUS server configuration is part of the RADIUS profile. From the Overview page, you can assign a RADIUS profile to the device.

Networks

After creating your network, you have the option to map the network to a VLAN port which, either allows traffic from all networks or only for a specific network. Each port in the Instant On AP11D or AP22D device can be assigned a separate VLAN ID and configured to manage the network traffic. The following procedure describes how to map a network to a VLAN port:

  1. Tap any of the AP11D or AP22D routers listed in the Inventory. The Router Details page is displayed.
  2. Select the Networks tab, under Ports to view the ports on the router.
  3. From the Selected network drop-down list, choose the network you want to map a specific port.
  4. Tap the port to which you want to assign the selected network.
  5. Tap the Port details link.
  6. Select one of the following options, under Included networks:
    • Untagged—This is the default setting. The port will receive and send traffic from the default network without using a VLAN tag. To custom map the port to an untagged VLAN, tap the Untagged network drop-down list and select a network from the list. Only one untagged network can be assigned to a port at a given time.
    • Tagged networks assignment—The port receives and sends traffic from the default network using the management VLAN tag. Select one of the options:
      • All Wired Networks—Select this option to include all tagged networks. When this option is selected, then the list of tagged networks is not displayed.
      • Selected Wired Networks—Select this option to manually select the tagged VLAN networks. When this option is selected, the Tagged Networks list is displayed. To custom map the port profile to a tagged VLAN, select the check boxes against the networks listed under Tagged Networks. A maximum of 22 tagged networks can be mapped to a port at a time. All Networks option is available only when the site has more than one LAN network. Select All Networks checkbox marks all eligible LAN networks as tagged. Clear All Networks checkbox removes the tagged status from all eligible LAN networks.
  1. Tap Done to finish mapping the network to the port.

Clients and Devices

The following procedure describes how to view the clients and devices connected to a specific port on the AP11D or AP22D router:

  1. Select a port on the router.
  2. Tap the Clients and devices connected on this port link. You are redirected to the Clients and Devices page which displays the list of clients and devices connected to the port. By default, the clients and devices for All Networks applicable to the port are displayed. The clients and infrastructure devices directly connected to the port are displayed as a link to the client details page. The indirectly connected clients are displayed by their MAC address.
  3. To filter the clients and devices connected to a specific network, tap the drop-down arrow () and select one of the networks.

Radios

This section provides details on the clients operating on the 2.4 GHz, 5 GHz, and 6 GHz radios of the device:

  • Number of clients connected—Denotes the number of clients connected to the radio.
  • Operation channel—Denotes the radio channel on which the connected clients are operating.
  • Radio transmit power—Denotes the radio transmit power rate (in dBm) for the connected clients.
  • Airtime utilization—Denotes the airtime utilization (in %) detected by the radio.

Radio Details

The Radio Details page overrides the radio settings configured at the site level and allows you to configure 2.4 GHz, 5 GHz, and 6 GHz radio settings which are specific to the selected Instant On device. All active wireless networks associated with different radios are enabled by default. To disable broadcasting of the wireless networks on a specific radio band, deselect the Enable Networks on This Radio checkbox.

Mesh configuration continues to operate on the 5GHz or 6GHz band even if the Enable Networks on This Radio checkbox is unchecked.

Follow these steps to override the site level radio settings and configure radio settings specific to the device:

Instant On APs connected over-the-air do not have the option to override the 5 GHz radio configuration made at the site level. These devices are allowed to configure only the 2.4 GHz radio settings at the device level.

  1. Under Radios, tap on Radio details.
  2. Slide the toggle switch () beside Specific radio management for 2.4 GHz Radio, 5 GHz Radio, and 6 GHz Radio respectively to view the device specific radio settings.

    The 6 GHz radio spectrum is currently available only on AP32 access points.

  3. If you have an AP32 access point, deployed at the site, select the preferred frequency from the Radio frequencies (AP32 only) drop-down list. This setting overrides the radio selection in the global radio management configuration for AP32 access points.
    • For AP32 access points, mesh configuration is possible under the 5 GHz and 6 GHz radios. When using AP32 as a mesh point on 5 GHz radio and the user decides to change the radio frequency to either 2,4 GHz + 6 GHz globally or locally, the mesh point will go offline and the user will have to connect it using an Ethernet cable instead of mesh to bring it back online in the site. User can then change back radio frequencies drop-down list for AP32 to include 5 GHz to re-establish the mesh link.
    • For AP32 access points, mesh link is possible on the 6 GHz radio only between two or more AP32 access points.
    • If the user decides to select 2.4 GHz and 6 GHz, a message will be displayed to alert the user that mesh devices might be affected as they are operating under 5 GHz. Additional confirmation from the user is not required to proceed.
  4. Choose a Channel width for each of the following:
    1. 2.4 GHz Radio—20 MHz (default) or 20/40 MHz.
    2. 5 GHz Radio—20/40 MHz, 20/40/80 MHz (default), or 20/40/80/160 MHz.
    3. 6 GHz Radio—20/40/80 MHz or 20/40/80/160 MHz (default).

    The channel width of 160 MHz is supported only on AP25 access points and on the 6 GHz radio channel for AP32 access points. However, these access points when deployed as mesh points will operate only on 20/40 MHz or 20/40/80 MHz (default).

  1. Based on your selection for each radio, the Channel selection options are refreshed. All channels are enabled by default and are displayed in orange. The disabled channels are displayed in gray.
  2. Configure the Transmit power range for the 2.4 GHz, 5 GHz, and 6 GHz radios by adjusting the slider between a minimum and maximum value. For example, if the slider is set between Very high and Max, the radio transmits between 30 dBm and maximum power. The available values are:

    Transmit Power Level

    Threshold for 2.4 GHz Radio (in dBm)

    Threshold for 5 GHz Radio (in dBm)

    Low

    6 dBm

    15 dBm

    9 dBm

    18 dBm

     

    12 dBm

    Medium

    15 dBm

    21 dBm

    18 dBm

    High

     

     

    21 dBm

    24 dBm

    24 dBm

    27 dBm

     

    27 dBm

    Very high

    30 dBm

    30 dBm

    Max

    This is the default setting.

    This is the default setting.

The above values are governed by the DRT regulations for each country. If a country does not support transmit power level above 23 dBM under 5 GHz, the user will be limited by this value coming from the DRT regulatory when using the max TX Power setting.

The changes made in the above procedure are saved automatically.

Dynamic Channel Display

The list of available Wi-Fi channels is displayed according to the site's country DRT regulations and also depending on AP types included in the Instant On site. Some key functions of dynamic channel display feature are described as follows:

  • The DRT regulations are per AP type and per country.
  • The global radio management section includes a union of all available channels regarding the AP types included in the site.
  • Available channels and bandwidths might differ depending on whether the site mode is indoor (default) or outdoor (extend network with outdoor devices like AP17).
  • The channels and bandwidths displayed under the global radio management section are updated accordingly if a device is added or removed from the site.
  • When a new DRT file is available in future Instant On versions, the changes will reflect automatically in the radio sections if needed.

Network Assignment

The Network Assignment screen allows you to assign an Instant On AP to the wireless networks configured on site.

The following procedure describes how to assign an Instant On AP to a wireless network:

  1. Under Radios, tap on Network assignment.

    The Network Assignment screen is displayed.

  2. Under Wireless networks supporting client connections through this device, tap the checkbox next to a network name to assign the AP to that network.

When a new AP is added to the site, by default all the available wireless network will be assigned to the AP.

Advanced Menu

Locating Your Instant On Router

The Locate option helps you to locate your device when there are many devices in the site. The locator light will be active for 30 minutes after you turn on the toggle switch. The light is turned off by default.

To locate your Instant On device, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Router Details page.
  2. Tap Locate.
  3. Slide the Activate lights toggle switch to the right (). The locator light is activated on the switch.

Running a Connectivity Test

The Test Connectivity option is used to test the reachability of an Instant On device. To perform a network test, you need to enter a Network Destination to be reached.

To run a network test on an Instant On router, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Router Details screen.
  2. Tap on Connectivity test from the drop-down menu. The Connectivity screen is displayed.
  3. Under Source, select an Instant On device from the drop-down list.

    Only active devices of a site can be selected in this field. It could be a Switch or an AP.

  4. Under Destination, enter the hostname or IP address of the device to which the source device should connect.
  5. Tap Start connection test.

The table below shows the possible test results from the network tests:

Table 1: Possible Test Results

Connectivity Rating

Roundtrip Time

Test Results Format

Good

All network tests passed with a latency of less than 150 milliseconds.

 

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Hostname resolved to <IP address>

Line 4: Fast connectivity to destination.

Line 5: Roundtrip Time: Minimum, Maximum, Average <time in milliseconds>

Line 6: Connection Path Analysis <logs>

Fair

Some network tests passed with a latency between 150 and 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Slow connectivity to <host / IP address>

Line 4: <hostname / IP address>

Line 5: Connection Path Analysis <logs>

Poor

Ping network passed with a latency greater than 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: Reachability > Unable to reach IP address

Line 3: Connection Path Analysis <logs>

Restarting Your Instant On Router

To restart your router, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Router Details screen.
  2. Select Restart from the drop-down menu. The appropriate assistant page is displayed.
  3. Click Restart.

Replacing a Router from the Inventory

Instant On allows you to replace a router from the inventory when it goes offline. A new AP11D router or any existing router from the site can be used to replace your old router. The old router needs to be manually reset to use as a normal AP.

To replace the router from the inventory, follow these steps:

  1. Tap the Devices () tile on the HPE Networking Instant On Solution home page.
  2. Tap the offline router that you want to replace. The Router Details page is displayed. A rectangular bar appears below the device name when an alert is triggered.
  3. Tap the Alerts link. You will be directed to the Alert Details page which provides more information about the unusual activity and a link to replace the router.
  4. In the Alert Details page, tap on the replace link. The Replace router page is displayed. Alternatively, you can also perform this action by tapping the advanced menu () icon in the title bar of the Router Details screen and selecting Replace device from the menu.
  5. Unplug the router you want to replace and plug in your new Instant On AP11D device into your ISP modem.
  6. Tap Continue when the device lights are alternating between green and amber.
  7. In the Replace Device page, enter the Serial Number of the device which you choose to add to the inventory, or select one of the following options:
    • Search for devices—Initiates the LLDP automatic search. It usually takes around 4-5 minutes for the Instant On devices to be detected.
    • Scan barcode or QR code—Use the barcode or QR code scan method to add your devices. For more information, see Discovering Available Devices.
    • Automatic (Bluetooth devices only)—Initiates the BLE search to add Instant On devices that have the bluetooth function.
  8. Once your router is detected, tap Replace to configure the device as your primary Wi-Fi router. NOTE: If the mobile app detects more than one primary Wi-Fi router in the area, you will see a message stating that more than one router is detected. In this scenario, keep the preferred router plugged and unplug the remaining routers from the network.
  9. If you still cannot find your device, select I don't see my Wi-Fi router button to view the troubleshooting options.