Access Point Details

The Access Point Details page provides details of the selected AP, which includes the AP name, IP address, MAC address, serial number, radio, ports, and model type of the AP. This page also provides a summary of the wireless radios including the number of clients that are currently connected.

Viewing Access Point Details

To view the Access Point Details page, follow these steps:

  1. Tap the Devices() tile on the Instant On home page.
  2. Tap any of the APs listed in the Devices list. The Access Point Details page is displayed with details. View the AP details such as the AP name, IP address of the AP, MAC address, Serial number, SKU, AP type, radio, and the number of the clients connected on each radio channel.

Connectivity

You can either configure Instant On devices to automatically receive an IP address from an external DHCP server running on the LAN or manually configure a Static IP address.

  1. Under the Connectivity section of the Access Point Details screen, tap Advanced LAN parameters.
  2. Choose one of the following:
    • Automatic (default): This is the default setting for all APs. The Instant On device will request an IP address from a DHCP service running on the LAN. This option is visible only in the mobile app.
    • Static: To specify a fixed IP address on the LAN for your Instant On device, select the Static radio button in the mobile app or slide the toggle switch () beside Static IP address in the Advanced tab of the web application and configure the following parameters:
      • LAN IP—Enter a Static IP address.
      • Subnet mask—Enter the subnet mask.
      • Default gateway—Enter the IP address of the Default Gateway.
      • Primary DNS server—Enter the IP address of the Primary DNS server.
      • Secondary DNS server—Enter the IP address of the Secondary DNS server.
  1. Tap DONE to save the settings.

Ports

Every network requires the E0/PT or ENET port of the AP or Router to be connected to the gateway or switch using an Ethernet cable. Each Instant On AP has a single E0/ENET port. To view the details of the port and the uplink status, follow these steps:

  1. Tap any of the APs listed in the Devices list. The Access Point Details page is displayed with details.
  2. Under the Ports section of the Access Points Details page, view the details of the ENET port, the name of the switch port, the uplink status, and the upload and download throughput rates.

Port Details

Access points operate only on the E0/ENET port. The Port details link for APs displays the name of the ENET port in read and write mode.

The Port details link is not displayed if the AP is connected as a mesh point in the network.

Clients and Devices

The following procedure describes how to view the clients and devices connected to the ENET port on the AP:

  1. Under Ports, tap the ENET port on the AP.
  2. Tap the Clients and devices on this port link. You are redirected to the Clients and Devices page which displays the list of clients and devices connected to the port. By default, the clients and devices for All Networks applicable to the port are displayed. The clients and infrastructure devices directly connected to the port are displayed as a link to the client details page. The indirectly connected clients are displayed by their MAC address.
  3. To filter the clients and devices connected to a specific network, tap the drop-down arrow () and select a network from the list.

Radios

This section provides details on the clients operating on the 2.4 GHz, 5 GHz, and 6 GHz radios of the device:

  • Number of clients connected—Denotes the number of clients connected to the radio.
  • Operation channel—Denotes the radio channel on which the connected clients are operating.
  • Radio transmit power—Denotes the radio transmit power rate (in dBm) for the connected clients.
  • Airtime utilization—Denotes the airtime utilization (in %) detected by the radio.

Radio Details

The Radio Details page overrides the radio settings configured at the site level and allows you to configure 2.4 GHz, 5 GHz, and 6 GHz radio settings which are specific to the selected Instant On device.

Follow these steps to override the site level radio settings and configure radio settings specific to the device:

Instant On APs connected over-the-air do not have the option to override the 5 GHz radio configuration made at the site level. These devices are allowed to configure only the 2.4 GHz radio settings at the device level.

  1. Under Radios, tap on Radio details.
  2. Slide the toggle switch () beside Specific radio management for 2.4 GHz Radio, 5 GHz Radio, and 6 GHz Radio respectively to view the device specific radio settings.

    The 6 GHz radio spectrum is currently available only on AP32 access points.

  3. If you have an AP32 access point, deployed at the site, select the preferred frequency from the Radio frequencies (AP32 only) drop-down list. This setting overrides the radio selection in the global radio management configuration for AP32 access points.
    • For AP32 access points, mesh configuration is possible under the 5 GHz and 6 GHz radios. When using AP32 as a mesh point on 5 GHz radio and the user decides to change the radio frequency to either 2,4 GHz + 6 GHz globally or locally, the mesh point will go offline and the user will have to connect it using an Ethernet cable instead of mesh to bring it back online in the site. User can then change back radio frequencies drop-down list for AP32 to include 5 GHz to re-establish the mesh link.
    • For AP32 access points, mesh link is possible on the 6 GHz radio only between two or more AP32 access points.
    • If the user decides to select 2.4 GHz and 6 GHz, a message will be displayed to alert the user that mesh devices might be affected as they are operating under 5 GHz. Additional confirmation from the user is not required to proceed.
  4. Choose a Channel width for each of the following:
    1. 2.4 GHz Radio—20 MHz (default) or 20/40 MHz.
    2. 5 GHz Radio—20/40 MHz, 20/40/80 MHz (default), or 20/40/80/160 MHz.
    3. 6 GHz Radio—20/40/80 MHz or 20/40/80/160 MHz (default).

    The channel width of 160 MHz is supported only on AP25 access points and on the 6 GHz radio channel for AP32 access points. However, these access points when deployed as mesh points will operate only on 20/40 MHz or 20/40/80 MHz (default).

  1. Based on your selection for each radio, the Channel selection options are refreshed. All channels are enabled by default and are displayed in orange. The disabled channels are displayed in gray.
  2. Configure the Transmit power range for the 2.4 GHz, 5 GHz, and 6 GHz radios by adjusting the slider between a minimum and maximum value. For example, if the slider is set between Very high and Max, the radio transmits between 30 dBm and maximum power. The available values are:

    Transmit Power Level

    Threshold for 2.4 GHz Radio (in dBm)

    Threshold for 5 GHz Radio (in dBm)

    Low

    6 dBm

    15 dBm

    9 dBm

    18 dBm

     

    12 dBm

    Medium

    15 dBm

    21 dBm

    18 dBm

    High

     

     

    21 dBm

    24 dBm

    24 dBm

    27 dBm

     

    27 dBm

    Very high

    30 dBm

    30 dBm

    Max

    This is the default setting.

    This is the default setting.

The above values are governed by the DRT regulations for each country. If a country does not support transmit power level above 23 dBM under 5 GHz, the user will be limited by this value coming from the DRT regulatory when using the max TX Power setting.

The changes made in the above procedure are saved automatically.

Dynamic Channel Display

The list of available Wi-Fi channels is displayed according to the site's country DRT regulations and also depending on AP types included in the Instant On site. Some key functions of dynamic channel display feature are described as follows:

  • The DRT regulations are per AP type and per country.
  • The global radio management section includes a union of all available channels regarding the AP types included in the site.
  • Available channels and bandwidths might differ depending on whether the site mode is indoor (default) or outdoor (extend network with outdoor devices like AP17).
  • The channels and bandwidths displayed under the global radio management section are updated accordingly if a device is added or removed from the site.
  • When a new DRT file is available in future Instant On versions, the changes will reflect automatically in the radio sections if needed.

Network Assignment

The Network Assignment screen allows you to assign an Instant On AP to the wireless networks configured on site.

The following procedure describes how to assign an Instant On AP to a wireless network:

  1. Under Radios, tap on Network assignment.

    The Network Assignment screen is displayed.

  2. Under Wireless networks supporting client connections through this device, tap the checkbox next to a network name to assign the AP to that network.

When a new AP is added to the site, by default all the available wireless network will be assigned to the AP.

Access Point Lights

The Access Point Lights section allows you to turn on or off the AP status and radio lights. The device lights are turned on by default to provide a clear visual indicator of the device’s status at a glance.

Follow these steps to modify the status of the access point lights:

  1. Tap the Devices tile on the Aruba Instant On home page.
  2. Select an AP from the devices inventory.
  3. In the Access Point Details screen, scroll down to the Access Point Lights section and choose one of the following options:
    • Normal mode (default)— Use this option to turn on the status and radio lights. This option is selected by default.
    • Quiet light mode—Use this option to turn off the status and radio lights. When this option is selected, the device lights are turned off during normal operation.

Advanced Menu

Locating Your Instant On AP

The Locate option helps you to locate your device when there are many devices in the site. The locator light will be active for 30 minutes after you turn on the toggle switch. The light is turned off by default.

To locate your Instant On AP, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Access Point Details screen.
  2. Tap Locate. The locator light is activated on the device.

Running a Connectivity Test

The Test Connectivity option is used to test the reachability of an Instant On device. To perform a network test, you need to enter a Network Destination to be reached.

To run a network test on an Instant On access point, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Access Point Details screen.
  2. Tap on Connectivity test from the drop-down menu. The Connectivity screen is displayed.
  3. Under Source, select an Instant On device from the drop-down list.

    Only active devices of a site can be selected in this field. It could be a Switch or an AP.

  4. Under Destination, enter the hostname or IP address of the device to which the source device should connect.
  5. Tap Start connection test.

The table below shows the possible test results from the network tests:

Table 1: Possible Test Results

Connectivity Rating

Roundtrip Time

Test Results Format

Good

All network tests passed with a latency of less than 150 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Hostname resolved to <IP address>

Line 4: Fast connectivity to destination.

Line 5: Roundtrip Time: Minimum, Maximum, Average <time in milliseconds>

Fair

Some network tests passed with a latency between 150 and 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: DNS Server.

Line 3: Slow connectivity to <host / IP address>

Line 4: <hostname / IP address>

Poor

Ping network passed with a latency greater than 400 milliseconds.

Line 1: Network Destination < hostname / IP address>.

Line 2: Reachability > Unable to reach IP address

Line 3: Connection Path Analysis <logs>

Restarting Your Instant On AP

To restart your AP, follow these steps:

  1. Tap the advanced menu () icon in the title bar of the Access Points Details screen.
  2. Select Restart from the drop-down menu. The appropriate assistant page is displayed.
  3. Click Restart.

Removing an AP from the Device Inventory

Follow these steps to remove an AP which is still online:

  1. Tap the advanced menu () icon in the title bar of the Access Points Details screen.
  2. Select Remove from inventory from the drop-down menu. The appropriate assistant page is displayed.
  3. Click Remove.

Follow these steps to remove an AP which is offline:

On the Access Point Details page, a rectangular bar appears below the device name when an alert is triggered. The color of the rectangular alert bar will appear according to the alert type.

  1. Click the Alerts link. You will be directed to the Alert Details page which provides more information about the unusual activity.
  2. To remove the access point from the inventory, follow these steps:
    1. If the Instant On device is removed from the network, you can choose to remove the device from the inventory by tapping Remove from inventory in the Access Point Details page. A pop-up box appears on the screen requesting your confirmation.
    2. Tap Remove to delete the device from the inventory.

Replacing a Failed AP from the Inventory

Instant On allows you to replace an AP from the inventory in the unlikely event of a failure. A new AP or any existing AP from the site can be used to replace the failed device. During this operation, the current configuration of the failed AP is also transferred to the replaced device.

It is recommended to replace the failed AP with a working AP of the exact same model to successfully restore all configurations. Replacing the failed device with a different AP model may not restore the same configurations as the old AP. For example: Replacing a Wi-Fi 6 AP with a Wi-Fi 5 AP will result in the Wi-Fi 6 specific configurations not being transferred to the Wi-Fi 5 AP.

To replace a failed AP from the inventory, follow these steps:

  1. Tap the Devices tile () on the Instant On home page.
  2. Tap the failed AP that you want to replace. The AP Details page is displayed. A rectangular bar appears below the device name when an alert is triggered.
  3. Tap the Alerts link. You will be directed to the Alert Details page which provides more information about the unusual activity and a link to replace the AP.
  4. On the Alert Details page, tap on the replace link. The Replace Access Point page is displayed. Alternatively, you can also perform this action by tapping the advanced menu () icon in the title bar of the Access Point Details screen and selecting Replace device from the menu.
  5. Unplug the AP you want to replace and plug in your new AP to the network.
  6. Tap Search when the device lights are alternating between green and amber.
  7. In the Replace Device page, enter the Serial Number of the device which you choose to add to the inventory, or select one of the following options:
    • Search for devices—Initiates the LLDP automatic search. It usually takes around 4-5 minutes for the Instant On devices to be detected.
    • Scan barcode or QR code—Use the barcode or QR code scan method to add your devices. For more information, see Discovering Available Devices.
    • Automatic (Bluetooth devices only)—Initiates the BLE search to add Instant On devices that have the bluetooth function.
  8. Once your AP is detected, tap Replace.
  9. If you still cannot find your device, select I don't see my device button to view the troubleshooting options.