Overview

The Access Point Details > Overview page comprises of the following sections:

To view the details of the AP, follow these steps:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Use one of the following methods to view the AP details:
    1. Clicking on the AP name.
    2. Hover the cursor to the end of the row, click the button, and select View Details from the drop-down list.

Identification

The Identification section provides the basic details of the selected AP, which includes the AP name, status, and health.

The Overview > Identification section displays the following details:

  • Name—Denotes the device name specified by the administrator or the Serial Number of the device. The maximum number of characters supported is 32.

    To reset the device name to its default name, click the reset icon and then click Update to save the change. The reset icon is displayed only when a custom device name is assigned.

  • Health—Displays the health status of the device:
    • Good—Indicates that the health of the device is good.
    • Fair—Indicates the health of the device is fair.
    • Poor—Indicates the health of the device is poor.
  • State—Denotes if the device is Online, Offline, Synchronizing, Rebooting, and Updating.
  • Online Since—Denotes the time duration for which the device has been online.
  • Locator Light—Used to locate your device when there are many devices in the site. Slide the Locator Light toggle switch to right () to turn on the locator light in the device. The locator light will be active for 30 minutes after you turn on the toggle switch. The light is turned off by default.
  • View in topology—Used to view the device in the topology view. To view the topology view, click the link.

Hardware

The hardware section displays the following details:

  • Model—The model number of the device.
  • MAC Address—The MAC address of the device.
  • Serial Number (S/N)—The Serial number of the device.
  • Part Number—The part number assigned to the device.
  • Software—The Instant On software version.

Uplink

The uplink section displays the following information:

  • Device— The name of the uplink device. You can click on the link to view the uplink device details page.
  • Uplink Device IP Address—The IP address of the uplink device.

Connectivity

You can either configure Instant On devices to automatically receive an IP address from an DHCP server running on the LAN or manually configure a Static IP address. To configure IP assignment for the access point, follow these steps:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Use one of the following methods to view the AP details:
    1. Clicking on the device name.
    2. Hover the cursor to the end of the row, click the button, and select View Details from the dropdown list.
  3. Under Overview > Connectivity, select any one of the following options to assign an IP address for the AP:
    • Automatic(default) — The IP address for the AP is assigned by the DHCP server.
    •  Static — Assign a static IP address for the AP and configure the following parameters:
      1. IP Address—Enter a Static IP address.
      2. Subnet Mask—Enter the subnet mask.
      3. Default Gateway—Enter the IP address of the Default Gateway.
      4. Primary DNS Server—Enter the IP address of the primary DNS server.
      5. Secondary DNS Server—Enter the IP address of the secondary DNS server.
  4. Click Update.

802.1X Authentication

Allows you to select the RADIUS profile for the device.

In the RADIUS Profile drop-down list, select either none, an existing RADIUS profile, or create a new RADIUS profile. For more information on creating a radius profile, see Creating a RADIUS Profile.

On assigning a RADIUS profile, View RADIUS Profile is displayed. Click View RADIUS Profile, opens the RADIUS profile detail panel on the left.

Click View Details, to view and edit an existing RADIUS profile.

Restart Device

Instant On allows you to restart the device (AP, Gateway or Switch) if you suspect any problem with it.

To restart your device, follow these steps:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Use one of the following methods to select and restart the device:
    1. Clicking on the device name.
    2. Hover the cursor to the end of the row, click the button, and select Restart from the dropdown list.
  3. Under Overview > Restart Device, click the Restart button.
  4. Click Restart Device in the popup window that appears on the screen.

Remove Device

Follow these steps to remove an Instant On device (AP or Switch) which is still online:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Select the device you want to remove from the device inventory by one of the following methods:
    1. Clicking on the device name.
    2. Hover the cursor to the end of the row, click the button, and select Remove from the dropdown list.
  3. Under Overview > Remove Device, click the Remove button.
  4. Click Remove Device in the popup window that appears on the screen.

Replace Device

Instant On allows you to replace an AP from the inventory in the unlikely event of a failure. A new AP or any existing AP from the site can be used to replace the failed device. During this operation, the current configuration of the failed device is also transferred to the replaced device.

It is recommended to replace the failed AP with a working AP of the exact same model to successfully restore all configurations. Replacing the failed device with a different AP model may not restore the same configurations as the old AP. For example: Replacing a Wi-Fi 6 AP with a Wi-Fi 5 AP will result in the Wi-Fi 6 specific configurations not being transferred to the Wi-Fi 5 AP.

To replace a failed AP from the inventory, follow these steps:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Select the offline AP you want to replace from the device inventory by one of the following methods:
    1. Clicking on the device name.
    2. Hover the cursor to the end of the row, click the button, and select Replace from the dropdown list.
  3. Under Overview > Replace Device, click the Replace button.
  4. Unplug the AP you want to replace and plug in your new AP to the network. When your device’s lights are alternating between green and amber, click Next.
  5. Enter the serial number located on your new Instant On AP and click Discover.
  6. Once your AP is detected, select Replace Device.
  7. Click Finish when your new AP is added to your network.

Device Options

The Lights section allows you to turn on or off the device status and radio lights. The lights are turned on by default to provide a clear visual indicator of the device’s status at a glance.

Follow these steps to modify the status of the access point lights:

  1. Click the Devices () tile on the Instant On web application home page or click Devices from the navigation pane on the left. The Device Overview page is displayed.
  2. Use one of the following methods to view the AP details:
    1. Clicking on the device name.
    2. Hover the cursor to the end of the row, click the button, and select View Details from the dropdown list.
  3. Under Overview > Device Options > Lights, select one of the following options:
    1. Normal—Use this option to turn on the status and radio lights. This option is selected by default.
    2. Quiet—Use this option to turn off the status and radio lights. When this option is selected, the device lights are turned off during normal operation.
  4. Click Update.