Identification

The Identification page allows you to modify administrator information, including your Instant On site name, location, turn on maintenance mode, and deleting a site.

Modifying the Instant On Site Name

To modify the Instant On site name, follow these steps:

  1. Click the site management icon () at the top-right corner of the UI screen. The Site Management page is displayed.
  2. Enter a new name for the Instant On site, under Name.

    The site name must be between 1 and 64 alphanumeric characters in length.

Location

The site location is generated after the site is created. By default, the location is automatically geolocated and is based on the location and coordinates of the administrator who created the site.

The following fields are displayed under this section:

  • Location—Displays the location of the site.
  • Coordinates—Displays the Latitude and Longitude coordinates of the site.
  • Local Date and Time—Displays the site local date and time updated in real time and is adjusted if the user selects a different location.

Changing the Location Information of the Site

To modify the location details of the site, click Change. The location of the site is displayed as a pin on a map. To view the satellite image of the map, click the radio button next to the Satellite field. You can use the + and - controls to zoom in or zoom out on the site location on the map.

  1. You can either move the pin on the map by mouse click to change the location, or enter specific coordinates or a location name in the Search Locations text box.

    Clearing the field does not change the site pin on the map nor affects the site location.

  2. Click Change Location to save the changes.

Clicking on Cancel keeps the current site address and returns to the previous page without making any changes.

Maintenance Mode

During the maintenance window, you can turn on maintenance mode to disable all email and mobile notifications for all accounts managing the site . To turn on the maintenance mode, click Turn On next to Turn On Maintenance Mode. During this window, all email and mobile notifications for all accounts managing the site will be disabled and a banner is displayed at the top of the page stating, This site is under maintenance. Email and mobile notifications are disabled.

Once the site is ready, click the View site maintenance link in the banner to navigate to the Site Management page, and click Turn off next to Turn off Maintenance Mode. This resumes normal operations and reactivates email and mobile notifications for all accounts managing the site.

Delete Site

To delete an Instant On site, follow these steps:

  1. Click the Delete button, next to Delete Site.
  2. To Confirm Site Deletion, enter the Confirmation Code displayed on the screen in the text box.
  3. Click Delete Site to permanently delete the site.

Deleting the site will permanently erase all information related to its associated devices and will prevent anyone from remotely accessing it.

All devices within the site will be reset to factory default and you will need to reconfigure them in order to regain full access.