Wired Clients

A wired client is defined as a client connected to an Instant On device that supports Ethernet switching. Wired clients are categorized based on the following scenarios:

Figure 1  Wired Client Scenarios

• Scenario 1: The Instant On device connected to the Instant On switching device will not be shown as a wired client.
• Scenario 2: The server will be shown as an edge wired client.

• Scenario 3: The edge device will be shown as an edge wired client.
• Scenario 4: The third-party infrastructure device will be shown as an infrastructure wired client.
• Scenario 5: The wired device connected to the third-party infrastructure device will not be shown as a wired client.
• Scenario 6: The infrastructure device will be shown as an edge wired client.
• Scenario 7: The wired device will be shown as a wired client.

Wired Client Details

To view the Client Details page for a specific wired client, follow these steps:

1. Tap the Clients () tile on the Instant On home page. The Clients page is displayed.
2. Select a wired client from the list of Connected clients. The Clients Details page for the wired client is displayed.

The Client Details page for the wired client displays the following information:

Table 1: Wired Client Details Information

Parameter	Description
Client name	Denotes the name of the wired client. The client name can be edited and updated to a custom name of your choice. The length of the client name can be between 1 to 32 characters. Blank spaces and special characters are accepted as a valid characters in the client name. To reset the client name to its default name, select the client name text field, tap the reset icon and then tap Update to save the changes. The reset icon is displayed only when the client is assigned a custom device name.
Type	Denotes the type of the wired client. The client can either be an infrastructure client or a voice client.
IP Address	IP address of the client.
MAC Address	Denotes the MAC address of the wired client.
Network	The network to which the client is connected. Clicking on the network name will take you to the Network Details page.
Interface	Denotes the device interface to which the client is connected. The Wired client will display the port ID or the custom port name to which it is connected.
State Duration	Displays the duration for which the client remains in their current state, including both online and offline periods, for the entire span of the session.
Device Uptime	Denotes the continuous duration that the client has been powered on and processing traffic.
Device	The network device to which the client is connected. Clicking on the device name will take you to the Device Details page.
Port	Denotes the switch port through which the wired client is connected to the network.
Client Health	Denotes the health status of the wired client.
Status	Represents the ratio of the number or error packets on all the packets. Good—In full duplex mode, the error rate is less than 0.1%. In half duplex mode, the error rate is less than 2%. Fair—In full duplex mode, the error rate is above 0.1%. In half duplex mode, the error rate is above 2%.
Duplex Mode	Denotes if the wired client is connected in a full duplex or half duplex mode.
Downloading	Shows the download throughput within the last 30 seconds, in bytes per second.
Uploading	Shows the upload throughput within the last 30 seconds, in bytes per second.
Transferred	Shows the total amount of data transferred during the client session, in bytes.

PoE Power Cycle

Instant On provides the ability to remotely power cycle wired clients. This option is available only for clients that are either connected to a PoE port on an Instant On router or a switch. The following procedure is used to power cycle the port of the wired client:

1. Tap the Clients () tile on the Instant On home page. The Clients page is displayed.
2. Under the Connected clients list, swipe from right to left on a wired client. A power cycle () button is displayed at the end of the row.
3. Tap the power cycle () button to power cycle the client. The row displays a message that the client is being power cycled. As an alternate option, you can also tap on the wired client and select the Power cycle setting from the advanced menu () of the Clients Details screen for the wired client.

Power Cycle Multiple Clients

You can power-cycle several wired PoE clients at once from the Clients Overview or Watchlist table.

The following procedure is used to power cycle multiple clients:

1. Click the Clients () tile on the Instant On home page. The Clients page is displayed.
2. Long press on the client row to enable the Multi-select Mode, or through Advanced Menu > Select.
3. Select the wired PoE clients you want to power-cycle, then select Power Cycle. Each selected client is powered off and then back on in sequence.

Adding or Removing Clients from a Watchlist

The client watchlist feature allows you to monitor the status of the wired, wireless, or VPN clients connected to the Instant On devices. After the client is added to the watchlist, an alert is triggered when the watched client goes offline and is cleared if the client comes back online or removed from the watchlist.

The following procedure describes how to add a client to the watchlist:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed. Swipe from right to left on the client from and tap on the watchlist icon.

Alternatively, you can perform the following steps:

1. Tap on the wired, wireless, or VPN client you want to add to the watchlist (). The Client Details page for the selected client is displayed.
2. Tap the advanced menu icon () and select Add to watchlist from the drop-down menu. The client is added to the watchlisted clients () list.

The following procedure describes how to remove a client from the watchlist:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed.
2. Tap the watchlist icon (). The list of watchlisted clients is displayed.
3. Swipe left on the wired, wireless, or VPN client to be removed from the watchlist and tap the () icon. The client is removed from the watchlist.

Classification Tag Details

The Instant On mobile app displays all classification tags applied to the client.

To view the classification tags information for a specific client in the Instant On mobile app, follow these steps:

1. Select the desired client on the Clients screen. The Client Details page opens.
2. To change the current associated tag, click Edit. You can view the list of clients associated with the classification tag.
3. To add or remove classification tag for the client, tap on Search Classification Tags and enter the tag name.
4. Click Done to save the changes.

Alternatively, you can perform the following steps:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. Select the Classification Tags option from the More menu on the top. The Classification Tags screen appears.
2. Click on a classification tag to open the details page. You can view the number of clients and rename the currently selected tag.

Reserving an IP Address for a Client

In addition to reserving an IP address from the network’s IP Assignment tab, you can also reserve or remove a client's IP address directly from the Clients page, for both online and offline clients.

The following procedure reserve or remove a client's IP address directly from the Clients list:

1. Tap the Clients () tile on the Instant On home screen, select the desired client to view the details.
2. Tap the advanced menu icon and tap Add IP Address Reservation. The current IP address is reserved by default, adjust it if needed, then tap Add IP Address Reservation.
3. To remove a reservation, open the advanced menu and tap Remove IP Address Reservation.