Viewing Wireless Clients

The Client Details page provides detailed information about clients in your network. The Client Details page is accessed from the list of connected clients (). Instant On clients are of two types — wired, wireless, and VPN.

Wireless clients include laptops, personal computers, tablet, mobile phones, etc. that connect to the Instant On network through wireless. Wired clients on the other hand are printers, server, switches, and infrastructure devices connected to the wired network.

To view the Client Details page for a specific client, follow these steps:

1. Tap the Clients () tile on the Instant On home page. The Clients page is displayed.
2. Click on the client name from the list connected clients (). The Client Details page for the selected client is displayed.

The following is an example of the Client Details page:

Viewing Details of Active Clients

The Client Details page lists the following information:

• Viewing Wireless Clients
• Device Details
• Security Details
• Connection Details
• Connection Health
• Data Usage and Transfer Rates

Column Label	Description
Client name	Denotes the name of the wireless client. The client name can be edited and updated to a custom name of your choice. The length of the client name can be between 1 to 32 characters. Blank spaces and special characters are accepted as a valid characters in the client name. To reset the client name to its default name, select the client name text field, tap the reset icon and then tap Update to save the changes. The reset icon is displayed only when the client is assigned a custom device name.
Device Details
IP Address	IP address of the client.
MAC Address	MAC address of the client.
OS	Operating system (OS) of the client device.
Security Details
Security Details	This section displays the security standard used by the wireless client to connect to the network.
Connection Details
Network	The network to which the client is connected. Clicking on the network name will take you to the Network Details page.
Duration	Displays the duration for which the client is connected to the network.
Device	The network device to which the client is connected. Clicking on the device name will take you to the Device Details page.
Device Connected On	Displays the details of the Instant On 1960 Series switch in a stack to which the client is connected to. NOTE: This information is displayed only for clients connected to a stack.
Wi-Fi Standard	The Wi-Fi standard of the client connection. The Wi-Fi standard mapping is displayed as follows: Wi-Fi 6— 802.11ax client Wi-Fi 5— 802.11ac client Wi-Fi 4— 802.11n client NOTE: The Wi-Fi standard will not be displayed for legacy Wi-Fi clients using 802.11b or 802.11g standards.
Interface	The radio of the AP to which the client is connected.
Last data rate	The latest download and upload rates of the client in Mbps.
Connection Health
Status	The general health status of the client.
Signal / Speed	Indicates the client signal quality. Based on the client’s Signal-to-Noise Ratio (SNR), the signal quality is denoted as follows: Good — Signal Strength of 25 dB or higher. Fair — Signal strength between 16 dB and 25 dB. Poor — Signal strength of 15 dB or lower
Data Usage and Transfer Rates
Downloading	The download throughput of the device in the last 30 seconds, in bytes per second.
Uploading	The upload throughput of the device in the last 30 seconds, in bytes per second.
Transferred	Shows the total amount of data transferred during the session, in bytes. Clicking on the donut chart will take you to the Applications page of the client, where detailed application usage information of the client is displayed.

Viewing Application Information for a Specific Client

You can view the application usage information for a specific client in your network by selecting a client from the Clients list. See Viewing Application Information for details on the type of application usage information that is displayed.

To view application information for a specific client in the Instant On mobile app, follow these steps:

1. Tap the Clients () tile on the Instant On home screen. The Clients screen opens.
2. Select a client from the Connected clients list to open the Client Details screen.
3. Tap on the donut chart preceding Transferred to open the Applications chart for the selected client.

Adding or Removing Clients from a Watchlist

The client watchlist feature allows you to monitor the status of the wired, wireless, or VPN clients connected to the Instant On devices. After the client is added to the watchlist, an alert is triggered when the watched client goes offline and is cleared if the client comes back online or removed from the watchlist.

The following procedure describes how to add a client to the watchlist:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed. Swipe from right to left on the client from and tap on the watchlist icon.

Alternatively, you can perform the following steps:

1. Tap on the wired, wireless, or VPN client you want to add to the watchlist (). The Client Details page for the selected client is displayed.
2. Tap the advanced menu icon () and select Add to watchlist from the drop-down menu. The client is added to the watchlisted clients () list.

The following procedure describes how to remove a client from the watchlist:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed.
2. Tap the watchlist icon (). The list of watchlisted clients is displayed.
3. Swipe left on the wired, wireless, or VPN client to be removed from the watchlist and tap the () icon. The client is removed from the watchlist.

Blocking and Unblocking Clients

The Instant On mobile app allows you to block clients from associating with any of the APs on site. Each client can only be blocked manually using the Instant On mobile app. Client blocking is possible only for clients who are already connected to the network. At any point in time, you may choose to unblock a blocked client by visiting the Blocked Clients list.

Follow these steps to block a client from accessing the network:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed.
2. From the list of connected clients (), block the client which should not be allowed to access the network.
3. Swipe from right to left on the client from the connected client list and tap on the block icon. The client is immediately blocked and moved to the Blocked clients () list. Alternatively, you can also block clients from the Client Details screen by clicking the advanced menu icon () and selecting Block client.

Follow these steps to unblock a blocked client:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. The list of connected clients is displayed. Tap the Blocked clients () tab in the Clients page. The blocked clients appear grayed out.
2. From the list of blocked clients, unblock the clients you wish to provide access to the network again. The clients should be able to immediately access the network once they are unblocked.
3. Tap the client you want to unblock. A pop-up box appears on the screen with client's name for confirmation. Tap Unblock. The client is immediately unblocked and moved to the Connected clients list. Alternatively, you can also unblock the client by swiping from right to left on the client and tapping the unblock icon.

   When a client is blocked, it will not be connected to the network and will not appear in the list of connected clients until the client reconnects to the network, and not directly after unblocking it.

Filtering of Active Clients

The Filter category tab displays the count of selections of that category. If the combination of active filters and search queries yields zero results, the system displays a No clients found empty state.

The Filter page lists the following information:

Column Label	Description
Health
None	Select the checkbox if the health of the client is unknown.
Poor	Select the checkbox if the health of the client is poor.
Fair	Select the checkbox if the health of the client is fair.
Good	Select the checkbox if the health of the client is good.
State
Online	Select the checkbox if the client is online.
Offline	Select the checkbox if the client is offline.
Network
Wireless	Select the checkbox if the network is a wireless client.
Wired	Select the checkbox if the network is a wired client.
VPN	Select the checkbox if the network is a VPN client.
Classification - This option allows you to select or unselect the client tags.
Sort By
Name (A-Z)	This option will sort the name of the active clients in ascending order.
Name (Z-A)	This option will sort the name of the active clients in descending order.
Health: Poor to Good	This option will sort the health of the active clients from poor to good.
Health: Good to poor	This option will sort the health of the active clients from good to poor.

Classification Tag Details

The Instant On mobile app displays all classification tags applied to the client.

To view the classification tags information for a specific client in the Instant On mobile app, follow these steps:

1. Select the desired client on the Clients screen. The Client Details page opens.
2. To change the current associated tag, click Edit. You can view the list of clients associated with the classification tag.
3. To add or remove classification tag for the client, tap on Search Classification Tags and enter the tag name.
4. Click Done to save the changes.

Alternatively, you can perform the following steps:

1. Tap the Clients () tile in the Instant On homepage of the Instant On mobile app. Select the Classification Tags option from the More menu on the top. The Classification Tags screen appears.
2. Click on a classification tag to open the details page. You can view the number of clients and rename the currently selected tag.