Viewing Clients List

The Overview section displays the list of all active clients in the site. The list of connected clients includes wired, wireless, and infrastructure clients connected to a network in the site. Detailed information about a connected client can be viewed in the Client Details page by clicking on a particular client name in the list. You can also on click on any of the client rows to view the client information in the side panel.

Table 1: Client details

Column Label

Description

Client

Name of the client. Click on the client name from the list to view the Client Details page. The Client Details page lists detailed information about the client.

Health

Displays the health status of the connected clients:

  • Good —Indicates that the health of the client is good.
  • Fair — Indicates that the health of the client is fair.
  • Poor — Indicates that the health of the client is poor.

State

Denotes the state of the connected client, whether Online or Offline.

State Duration

Denotes the amount of time that the client has been connected to the network.

Network

Denotes the network to which the client is connected.

Type

Denotes if the connected client is a wired, wireless, or VPN client.

MAC Address

MAC address of the client. This field is not applicable for the VPN client.

IP Address

IP address of the client.

Device

The network device to which the client is connected.

Interface

Denotes the device interface to which the client is connected. The Wireless client will display the radio (2.4 GHz, 5 GHz, or 6 GHz) to which it is connected.

24-hour Usage

Indicates the data usage by the client for the last 24 hours.

Blocking a Wireless Client

Instant On allows you to block wireless clients from associating with any of the APs on site. Clients can be blocked only if they are already connected to the network. At any point in time, you may choose to unblock a blocked client.

Follow these steps to block a wireless client from accessing the network:

  1. Click the Clients () tile in the Instant On homepage of the web application. The Clients page is displayed.
  2. Click the Overview tab to view the list of connected clients.
  3. Hover the cursor over a wireless client. A button is displayed at the end of the row.
  4. Click the button and select Block from the drop-down list. The client is immediately blocked and moved to the Blocked list.

Adding a Client to Watchlist

The client watchlist feature allows you to monitor the status of the wired or wireless clients connected to the Instant On devices. After the client is added to the watchlist (), an alert is triggered when the watched client goes offline and is cleared if the client comes back online or removed from the watchlist.

The following procedure describes how to add a client to the watchlist:

  1. Hover the cursor over a wired or wireless client. A button is displayed at the end of the row.
  2. Click the button and select Add to Watchlist. The client is added to the Watchlisted () list.

The following procedure describes how to remove a client from the watchlist:

  1. Hover the cursor over a wired or wireless client. A button is displayed at the end of the row.
  2. Click the button and select Remove from Watchlist. The client is removed from the Watchlisted () list.

Filtering and Sorting of Active Clients

The Filter category tab displays the count of selections of that category. If the combination of active filters and search queries yields zero results, the system displays a No clients found empty state.

The Filter page lists the following information:

Column Label

Description

Health

None

Select the checkbox if the health of the client is unknown.

Poor

Select the checkbox if the health of the client is poor.

Fair

Select the checkbox if the health of the client is fair.

Good

Select the checkbox if the health of the client is good.

State

Online

Select the checkbox if the client is online.

Offline

Select the checkbox if the client is offline.

Network

Wireless

Select the checkbox if the network is a wireless client.

Wired

Select the checkbox if the network is a wired client.

VPN

Select the checkbox if the network is a VPN client.

Classification - This option allows you to select or unselect the client tags.

Sort By

Name (A-Z)

This option will sort the name of the active clients in ascending order.

Name (Z-A)

This option will sort the name of the active clients in descending order.

Health: Poor to Good

This option will sort the health of the active clients from poor to good.

Health: Good to poor

This option will sort the health of the active clients from good to poor.

Multi‑select Mode is enabled when you select an item from the Action drop-down list. Once enabled,you can choose multiple client rows simultaneously to perform bulk actions such as Add to Watchlist or Block Clients.

  • Add to Watchlist option will be inactive, once the Watchlist category reaches its maximum capacity of 128 clients
  • Block Clients option will be inactive, once the Watchlist category reaches its maximum capacity of 256 clients

Refer to the following topics for more information on blocked and watchlisted clients: